When I saw HSBC's emailer about the rewards for abalone promotion, I jumped at it. We still have leftover from previous years, but it's cool not to have to buy abalone for CNY!
Yesterday, Father went to redeem the abalone, but he was told to top up $68. Huh? Weird? I told him not to redeem first. What's going on?
This afternoon, I called the bank up to check. The CSO said that I had sms the code for points + top-up. Ehh did I? -______- Huh how??
The CSO was offered to help me to check if they could still give me what I wanted. They reverted with good news a few days later. Thumbs up!


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