Monday, August 25, 2014

So, You Wanted Some Feedback

18/8
Feedback form! Oh, you are so asking for it.

I just got a new PT, again. Obviously, there has been no handover done regarding my case at all. He's clueless about my HKAFO! Did he read my case notes? Or is there actually anything regarding it in my case notes?? I really want to know! It's unacceptable that everytime there's a new person seeing me, we have to go through the whole process again, wasting my time!

The usually no-comments me wrote a scathing essay (by my standards), lambasting the way they are handling me. Not accusing them of anything, I suggested that they start doing documentation in case even the last person with the know-how (and we are literally down to one last person; the rest were no longer working there) is not around, we could still proceed. How many times do they get to handle a HKAFO? Good learning experience ok?

Today
The manager came to speak to me. She confessed that my suggestion was good and wondered why they have not thought of documenting (!!! WHUTTT!!!)

The PT started my session earlier too. Hahaaha paiseh ahhh must have scared the boy :P

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